We are Quality of Service experts
We are a technology indepentent professional services company in the field of Ai and Robotic Process Automation (RPA).
We recognize that for TV and Internet operators striving to attain a superior Quality of Experience (QoE), prioritizing technical performance (QoS) is paramount. Even the most compelling service cannot compensate for a service that fails to function properly, leading subscribers to leave.
How do we manage performance quality (QoS)?
Enter the Divitel Algorithm Factory
Our innovative and proven method for managing QoS, ensures the rapid detection of technological errors, swift and precise resolutions, and guarantees that our customers’ service platforms perform optimally.
With all technology components working seamlessly together, we elevate subscriber satisfaction, NPS scores, and operational margins, thereby ensuring a superior QoE.