Divitel Mesh WiFi Solution – Save up to Euro 40 per subscriber, per year

In total, the average service provider is losing 40 euro per subscriber per year on WiFi related customer care

On average, 30% of the support calls that cable network operators and internet service providers receive is WiFi related. Due to lack of real time visibility of the in home situation, most of these calls do not get resolved. Also, it is impossible to remotely diagnose and fix issues which often result in the unnecessary deployment service engineers and execution of truck rolls. And last, but certainly not least, customers are left unsatisfied while they wait for a solution that will never come. Sooner or later, this will cause them to take their business elsewhere.

  • 30% of support calls are WiFi related.
  • Each call costs 25 euro to solve.
  • 10% of these cause unnecessary truck rolls.
  • Unnecessary equipment replacement.

 


What do customers say?

“Working with AirTies has helped us create an amazing new customer experience across screens with Fluid Viewing, as well as take the Sky experience to the next level by enabling… customers to turn all their Sky Q boxes into smart hotspots.”

Andrew Olson,
Director of New Product

“…We are introducing the new AT&T Smart Wi-Fi extender – a state-of-art device that gives you the strongest Wi-Fi signal throughout your entire home.”

Stephen Vincent
Assistant VP

Singel Wi-Fi Mesh expands and optimized coverage so our customers can enjoy their Singtel Broadband and TV services to the fullest.”

Mr. Goh Seow Eng
Managing Director of Home

Contact our Annet for your own personalized Mesh WiFi Monetization Assessment

Annet Eeltink
Sales Manager
Call: +31 55 576 02 42
Send an email