From blind spot to sweet spot
Today, over 80% of ip traffic concerns video. In order to keep subscribers happy, operators are starting to realize that in-home data can play an important role in this.
When you have access and insight into the situation in the home, you also have access to the corresponding data. Data that you can use to improve the quality of your video.
Turning the in-home blind spot, into a sweet spot.
How? The data enables your engineers to detect and solve delivery failures faster and more accurately, which in turn, improves the overall video service quality.
Engineers can include or exclude the in-home situation from the list of possible failure root causes.