Successful Managed Mesh Wi-Fi deployment at Kabelnoord

 

Apeldoorn, February 11th, 2021 — We are happy to announce the successful deployment of a Managed Mesh Wi-Fi Solution for our customer Kabelnoord in the Netherlands.

Kabelnoord wanted to:

  • differentiate the Kabelnoord brand from the competition,
  • improve customer satisfaction,
  • improve in-home connectivity and develop a Wi-Fi service offering
  • grow market share.

The hardware

The extenders improve data throughput with up to 60% depending on the specific in-home situation. In addition, the hardware ensures a stable delivery and is constantly optimizing between devices, managing traffic and prioritizing so that everyone in the home can enjoy maximum capacities at all times. Lastly, in 80% of the cases only 2 access points are needed.

This improved performance ensures a much better experience, reducing calls to Kabelnoord’s customer service significantly, improving customer satisfaction and reducing churn.

The software

The tool consists of an intelligent Wi-Fi Remote Manager, specifically developed for operators and isp’s. A cloud-based optimization application that provides situational awareness into subscribers’ in-home Wi-Fi performance, allowing remote diagnostics and troubleshooting. If customers call, Kabelnoord is able to advice people on the necessary action.

The consumer app not only instructs actions to take for installation, it also provides parental control and other insights proactively, so that people can further optimize their in-home coverage and prevent problems from occurring.

About Divitel

 

Based on over 20 years of focused and independent video domain expertise, Divitel’s mission is to increase the competitiveness and profitability of video and TV services. With customers all over the globe, Divitel is a partner for all things video, offering cutting-edge technology, end-to-end deployments and continuously improving operational services ranging from OTT to IPTV and DVB-T to -S. We empower cable operators, internet providers, broadcasters and content owners, with a data-driven approach that powers predictive automation and increases profitability and efficiency. Divitel has its own ISO27001 certified Operating Center in Apeldoorn, from which Divitel is remotely running customers’ daily video services.

Want to know more?

Leave a message and we’ll contact you within 24 hours

Marianne Borneman
Marketing Manager
Send an email