Be in control of your Service Quality
TV business professionals will probably recognize that:
- Because of new OTT media giants, viewers have come to expect a certain high level of quality and that they are easy to churn when expectations are not met.
- You are spending a lot of money and resources into the day to day activities that go along with maintaining your service quality levels. So much so that you lack the funds to innovate and transform your service to what viewers want them to be.
TV operations professionals will probably recognize these situations:
- You are continuously running behind the facts, firefighting quality issues in your video service, without getting to the bottom of the root cause.
- You hardly have time to innovate, because your team is working on today’s problems.
- You are holding back on introducing new software patches, because you experience new issues after each update.
Don’t worry. With over 20 years of focused video domain expertise, we have a way to help you with these challenges.