Superior Quality of Experience

through maximum QoS

A great TV and network platform needs to work smoothly so the customer experience doesn’t get ruined by technical problems. Things like price, ease of use, design, and content matter too, but nothing beats having a service that just works well, making subscribers happy and loyal.
As a QoS expert and leader in AI and Robotic Process Automation (RPA), we leverage our  Algorithm Factory to efficiently enhance our support products, enabling our operator clients to achieve amazing QoE for their subscribers:

Our products

Opt for our technology indepentent professional services and leverage our 25+ years of expertise, technology neutrality, and successful automation strategies. We excel in elevating operational efficiencies, making it clear we’re are not a tool—we’re your partner in redefining success.

 

Technology Launches

Learn more

Our support not only allows our customers to get their launch right on the first try but also reduces the chances of glitches and errors, enhancing QoE/QoS when maintaining their platforms.

Technology Maintenance

Learn more

We provide expert guidance and support to optimize end-to-end platform performance and QoS across all bundles, devices, and technology components.

Wi-Fi Quality Support

Learn more

We guide TV and internet operators with their  Smart Wi-Fi setup – from design to vendor choice, and guarantee smooth implementation, integration and maintenance.


Some of our recent  success stories

Smooth Launch of Smart In-Home Wi-Fi

"We are committed to offer the best customer experience on the island, from the decision to try, all the way through to installation, and Divitel has helped us get this done quickly and smoothly".

Read more

IPTV transformation and operation

"We are committed to bringing the newest technologies, apps, products, and services for the island of Aruba, and that is why we have partnered with Divitel to provide our customers with the most advanced platform on the market."

Read more

Hybrid DVB-T2 & OTT Integration

We assisted Media Broadcast with the migration of the national German DVB-T network to the new GEO redundant national German DVB-T2 HD. We also added future-ready monitoring and streaming technologies.

Read more

Effortless project delivery

“Divitel’s role was crucial in seamlessly integrating and launching PŸUR TV HD. Their management of complex technicalities and focus on subscriber satisfaction were invaluable.”

Read more

Continuously Improving Digital Video

“We have chosen Divitel as our managed service partner because they have proved to possess the necessary resources and experience to guarantee smooth operation of our TV platform.”

Read more

 

Latest News and Thinking

Press Releases

Press release - UniqCast connects to Divitel

25 March 2024
Press Release - UniqCast connects to Divitel Algorithm Factory
Read more about Press release - UniqCast connects to Divitel
Press Releases

Press release - PŸUR HD TV and Divitel

20 December 2023
Press Release - Divitel, in partnership with Tele Columbus, announces its behind-the-scenes role in launching PŸUR TV HD.
Read more about Press release - PŸUR HD TV and Divitel
Awards

Divitel nominated for Innovation of the Year 2023

4 October 2023
Divitel is honoured to be nominated for Digital TV Europe's Video Tech Innovation Awards: Advanced TV Innovation of the Year 2023.
Read more about Divitel nominated for Innovation of the Year 2023