Mesh WiFi Solution for
Service Providers

Control the in-home WiFi experience

The usage of online streaming is rising fast. People are watching more and more video’s and they are doing it with their mobile devices. They perceive WiFi and broadband internet as one and the same and since smooth video streaming requires a high speed, high quality WiFi connection, that’s where it all goes south. When they have problems, who do you think they will call? You! But for you, it is impossible to control the speed and the coverage of the in home WiFi. Right? Wrong!

DECREASE
COSTS

MONETIZE AND DIFFERENTIATE

INCREASE EFFICIENCY

Prevent unnecessary
truck rolls and decrease customer care costs

Eliminate the main
reason your customers
churn and differentiate
from your competitors

Real-time,
end-to-end visibility

Resolve and prevent
problems

As you well know, unreliable service and poor download and upload speeds are among the most important reasons why your customers churn. In addition, research shows that the higher the perceived internet speed, the higher your NPS is going to be.

On average, 30% of the support calls is WiFi related. Right now, you do not have the information that you need to remotely diagnose and fix issues and this forces you to unnecessary deploy service engineers and truck rolls. In total, the average operator is loosing 40 euro per subscriber per year on WiFi related customer care.

Managing the in home WiFi situation will enable premium OTT. Also, it will make it possible for you to upsell to premium packages. If you are interested in getting into the smart home market, WiFi performance is crucial.

Mesh WiFi workshops at ANGA COM 2019 - Sign up today!

At this year’s ANGA COM, we’re giving you the chance to join Divitel for one of our Mesh WiFi workshops. Together with market leader AirTies, we will demonstrate the WiFi remote management technology, that allows you to take control of your customers’ in-home WiFi experience – while staying one step ahead of your competition and decrease costs through improved efficiency.

 

The 45-minute sessions are aimed primarily at pay TV operators, service providers, broadcasters and right holders, and will be hosted at our private, on-site meeting suite at ANGA COM (Koelnmesse) – which guarantees you the privacy to discuss your business freely. Secure your spot by clicking the button below or send and email to marketing@divitel.com. We’ll get back to you within 48 hours!

Divitel and AirTies – the perfect match

Part of the challenge that our customers deal with when offering video anytime, anywhere, is the fact that video streaming is happening through WiFi. That is the reason that Divitel has decided to offer a solution for the in home WiFi challenge. We have looked at different technology providers and based on our assessment of different criteria, we have chosen AirTies as prefered partner.

Let us:

  • Answer your questions around the economics of the WiFi issue and help you build your business case;
  • Integrate the software and hardware in your technical environments, providing you with end-to-end awareness from content acquisition to Customer Premises Equipment (CPE), and everything in between,
  • Embed the solution into your organizational processes, including customer care and engineering.
Logo AirTies Icon

AirTies, best in class

  • Optimized for video streaming;
  • Market leader;
  • Self-optimizing mesh architecture using AI.
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“Working with AirTies has helped us create an amazing new customer experience across screens with Fluid Viewing, as well as take the Sky experience to the next level by enabling… customers to turn all their Sky Q boxes into smart hotspots.”

Andrew Olson,
Director of New Product

“…We are introducing the new AT&T Smart Wi-Fi extender – a state-of-art device that gives you the strongest Wi-Fi signal throughout your entire home.”

Stephen Vincent
Assistant VP

Singel Wi-Fi Mesh expands and optimized coverage so our customers can enjoy their Singtel Broadband and TV services to the fullest.”

Mr. Goh Seow Eng
Managing Director of Home

Want to know more?

Leave a message and we’ll contact you within 24 hours

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