The Airties 4930 extenders improve data throughput with up to 60% depending on the specific in-home situation. In addition, the hardware ensures a stable delivery and is constantly optimizing between devices, managing traffic and prioritizing so that everyone in the home can enjoy maximum capacities at all times. Lastly, in 80% of the cases only 2 access points are needed.
This improved performance ensures a much better experience, reducing calls to Kabelnoord’s customer service significantly, improving customer satisfaction and reducing churn.
The software consists of an intelligent Wi-Fi Remote Manager, specifically developed for operators and isp’s. A cloud-based optimization application that provides situational awareness into subscribers’ in-home Wi-Fi performance, allowing remote diagnostics and troubleshooting. If customers call, Kabelnoord is able to advice people on the necessary action.
This operator software provides insights that help Kabelnoord improve their offerings. Insights about coverage issues, could mean that more extenders are needed. High bandwidth usage in the home could indicate a higher tier subscription upsell possibility.
There is also a consumer app that not only instructs actions to take for installation, but also provides parental control and other insights proactively, so that people can further optimize their in-home coverage and prevent problems from occurring.