Cases

Technical Assessment

for telecom providers, video service providers, and broadcasters

Clear insights into the health and performance of your platform

When platforms grow, evolve or start to show issues, it can be difficult to know where to focus. Performance problems, legacy components or unclear accountability between vendors can slow down innovation and affect customer experience.

Our Technical Assessment helps you understand how healthy and future-ready your platform is. We analyse architecture, performance and resilience to uncover risks, dependencies and areas for improvement before they impact daily operations.

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When to consider a
Technical Assessment

A Technical Assessment brings value when you:

  • Plan to expand or modernise your platform

  • Experience recurring quality or performance issues

  • Work with multiple vendors or complex integrations

  • Need to verify readiness for new services or technologies

  • Want independent validation before a major investment

What we assess

Every assessment is adapted to your specific goals and setup, but often includes:

  • Architecture review: systems, interfaces and component interactions

  • Performance and resilience: stability, scalability and redundancy

  • Observability and monitoring: visibility into incidents and service quality

  • Security and compliance: exposure and policy alignment

  • Operational processes: workflows, ownership and vendor cooperation

Our approach to Technical Assessments

Our method is structured and flexible so that each assessment delivers practical results:

Define scope and criteria

Together we agree what will be reviewed and why

Collect and analyse data

Through documentation, tooling and interviews

Assess architecture and performance

Evaluate design, dependencies and stability

Identify risks and improvements

Describe impact and prioritise recommendations

Report and discuss results

Provide clear findings and next steps for improvement

What you get

A clear, fact-based view of your platform that supports confident decision-making:

An independent report with findings and risk levels

Practical recommendations to improve performance and reliability

A roadmap for investment and future growth

Why Divitel

Independent. We are not tied to specific technologies or vendors.

Experienced. More than 25 years in telecom and video delivery systems.

Fact-based. We combine analysis, data and expertise for objective results.

Actionable. We turn findings into clear, prioritised actions.

Proof in practice: Successful Technical Assessments

We have helped telecom and video service providers worldwide gain a clear view of their platform health and performance. Our assessments have led to measurable improvements in stability, efficiency and customer satisfaction including Mauritius Telecom.

Mauritius Telecom

Let’s discuss how a Technical Assessment can prepare your platform for what’s next

Leave a message and we’ll contact you within 2 workdays.