Agama partners with Divitel


Linköping, Sweden, March 10, 2022, – Agama Technologies, the leading provider of real-time observability and analytics solutions for video service quality and customer experience, announces today that in partnership with Divitel, the Digicel Group will deploy an Agama monitoring solution for video quality assurance of OTT head-end in its video delivery network.

Digicel Group, a Caribbean based mobile phone network and home entertainment provider, serving consumers and business customers in 32 markets in the Caribbean, Central America and Pacific, first implemented Agama’s solution in 2016, initially for IP/cable TV, will now use the Agama solution to ensure the shift from IP to OTT/ABR.

For this transition to happen smoothly, Divitel, a well-known Dutch company providing professional services for video distribution, will deliver low/high-level designs, perform the installation, embed the solution within Digicel engineering teams, provide advice, training and set performance KPI’s and thresholds while offering first-line support to the different regional Digicel subsidiaries 24/7.

Read the full press release from Agama

“We are honored that our partner Agama asked us to support this important customer of theirs. This project is right up our ally aligning perfectly within our vision on the importance of data insights to maximize efficiency and move towards a not-so-distant future in which video distribution ecosystems are fully automized. The Agama solution fits the needs of Digicel perfectly.”
Divitel CEO Hans Kornmann
on Agama partnership

About Divitel

Divitel helps video and TV services make a quantum leap forwards in the profitability and efficiency of their video delivery by decreasing the dynamic complexity of ecosystems and building greener, future proof video distribution. We help improve and optimize processes ranging from OTT to IPTV to DVB so that our customers can offer their subscribers the best service quality at the lowest possible costs. With customers all over the globe, Divitel applies over twenty years of focused video delivery expertise and offers hands on troubleshooting, system integration and operational services powered by a bionic, data-driven approach. Divitel has its own ISO27001-certified Operating Center in Apeldoorn, from which we remotely run customers’ daily video services and we have recently been appointed as Global Innovator by the World Economic Forum.