Technology Providers Operating Center
Learn moreTechnology providers often face challenges in transitioning from a one-time component model to a fully integrated solution. At Divitel, we partner with technology providers to help bridge that gap, integrating their solutions and offering comprehensive management services. Whether it’s managing a single component or the entire solution, we ensure seamless deployment, operational excellence, and service reliability, delivering maximum service quality and customer satisfaction for telecom providers.
Telecom Providers Operating Center
Learn moreTelecom Providers often lack the operational tools needed to guarantee a top-tier experience, which can lead to frustrated subscribers and subpar operations. With our Total Quality of Service solution, we partner with Telecom Providers to elevate operational performance and drive customer satisfaction.
MindRelay: Observability platform
Learn moreWhen every part of your network and video stack is visible, you can make targeted improvements instead of recovering after the fact. MindRelay makes that possible. Our AI-driven observability solution provides proactive monitoring, anomaly detection and smart automation, from live endpoints to back-end systems. This is how you improve the user experience, reduce operational costs and maintain complete control.
Your success is our guarantee
For telecom and technology Providers using a managed service solution from Divitel:
*Conditions applied.
How we do it
Divitel has been helping telecom and technology providers succeed for almost 30 years, with operations spanning four continents and with more than 50 major telecom and technology providers as clients.
A large part of our success is due to our unique delivery framework which is based around the 3 Ps: People, Processes and Productivity.
People
We are natural collaborators, balancing outstanding operational expertise and in-depth knowledge of service integration and management (SIAM) best practices with a flexible and pragmatic approach. We are always there for our clients, especially when the going gets tough.
Processes
We rely on tried-and-tested methodologies to streamline our clients’ operations, ensuring that their workflows and business practices are both efficient and reliable.
Productivity
Our cutting-edge solutions use scalable artificial intelligence and machine learning to conduct trend analysis and anomaly detection, enhancing network performance and customer experiences.
Why 3P works
Our 3P approach is so successful because it aligns every aspect of our clients’ business for maximum impact, driving operational excellence and delivering sustainable growth.
Trusted by leading telecom and technology providers
See how we’ve helped transform our customers’ operational excellence and improve quality of service in the case studies below.
Lead the Change
In a rapidly evolving digital landscape, staying ahead requires more than just adaptation. At Divitel, we don’t just help you keep up; we enable you to lead. Our AI-driven solutions and expert services are designed to position your organization at the forefront of innovation, ensuring you set the pace in delivering exceptional service quality.
Join us, and together, let’s lead the change in video and network operations.
Ready to improve operational efficiency and user experience? Get in touch with us today.