Superior Quality of Experience

through maximum QoS

A great TV and network platform needs to work smoothly so the customer experience doesn’t get ruined by technical problems. Things like price, ease of use, design, and content matter too, but nothing beats having a service that just works well, making subscribers happy and loyal.
As a QoS expert and leader in AI and Robotic Process Automation (RPA), we leverage our Algorithm Factory to efficiently enhance our support services, enabling our operator clients to achieve amazing QoE for their subscribers:

Our services

Opt for our technology indepentent professional services and leverage our 25+ years of expertise, technology neutrality, and successful automation strategies. We excel in elevating operational efficiencies, making it clear we’re are not a tool—we’re your partner in redefining success.

 

Launch Quality Support

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Our support not only allows our customers to get their launch right on the first try but also reduces the chances of glitches and errors, enhancing QoE/QoS during day-today maintenance.

Service Quality Support

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We provide expert guidance and support to optimize end-to-end platform performance and QoS across all bundles, devices, and technology components.

Wi-Fi Quality Support

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We guide TV and internet operators with their  Smart Wi-Fi setup – from design to vendor choice, and guarantee smooth implementation, integration and maintenance.


Some of our recent  success stories

Smooth Launch of Smart In-Home Wi-Fi

"We are committed to offer the best customer experience on the island, from the decision to try, all the way through to installation, and Divitel has helped us get this done quickly and smoothly".

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IPTV transformation and operation

"We are committed to bringing the newest technologies, apps, products, and services for the island of Aruba, and that is why we have partnered with Divitel to provide our customers with the most advanced platform on the market."

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Hybrid DVB-T2 & OTT Integration

We assisted Media Broadcast with the migration of the national German DVB-T network to the new GEO redundant national German DVB-T2 HD. We also added future-ready monitoring and streaming technologies.

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Effortless project delivery

“Divitel’s role was crucial in seamlessly integrating and launching PŸUR TV HD. Their management of complex technicalities and focus on subscriber satisfaction were invaluable.”

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Continuously Improving Digital Video

“We have chosen Divitel as our managed service partner because they have proved to possess the necessary resources and experience to guarantee smooth operation of our TV platform.”

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Latest News and Thinking

Events

Let's meet at ANGA COM 2024, Hall 7, MS 1-2

17 April 2024
Attending ANGA COM? Let’s meet up to learn about the exciting ways in which we can help make your video platform the best it can be.
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Press Releases

Press release - UniqCast connects to Divitel

25 March 2024
Press Release - UniqCast connects to Divitel Algorithm Factory
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Press Releases

Press release - PŸUR HD TV and Divitel

20 December 2023
Press Release - Divitel, in partnership with Tele Columbus, announces its behind-the-scenes role in launching PŸUR TV HD.
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