RFP Support

for telecom providers, video service providers, and broadcasters

From requirements to the right partner

Selecting the right technology partners takes time, structure and experience.
Different vendors may offer similar solutions, but their integration, scalability and long-term fit often differ.

Our RFP Support service guides you from requirements to evaluation and recommendation, helping you make transparent, well-founded decisions that align with your operational and technical goals.

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When to consider RFP Support

RFP Support is valuable when you:

  • Plan to expand or renew your video platform

  • Need to select or replace key technology partners

  • Have limited time or resources to manage the process internally

  • Want independent evaluation of vendors and proposals

  • Require clear documentation to support management or investment decisions

What we deliver through RFP Support

Preparation and scope definition

We align business, technical and operational needs to define a clear evaluation scope and criteria.

RFP documentation

We prepare the RFP package, including specifications, timelines and scoring templates.

Vendor coordination

We coordinate communication with vendors, manage Q&A rounds and organise demonstrations or proof-of-concept sessions.

Evaluation and comparison

We assess all proposals using weighted scoring across technical, operational and commercial factors, such as total cost of ownership, risks and integration readiness.

Recommendation and reporting

We deliver a summary report with transparent scoring, key findings and clear recommendations for the final selection.

Our approach to RFP Support

Our approach ensures structure, neutrality and consistency throughout the process:

1. Define objectives

Clarify what the solution needs to deliver and how success will be measured.

2. Prepare documentation

Translate requirements into a complete and consistent RFP package.

3. Coordinate the process

Oversee timelines, communication and proof-of-concept activities.

4. Evaluate proposals

Apply structured scoring across technical, operational and financial dimensions.

5. Advise and report

Summarise results and provide clear recommendations to support decision-making.

What you get

A clear and independent process that helps your team move forward with confidence:

Transparent and traceable evaluation of vendor proposals

A clear comparison matrix and scoring methodology

Decision-ready documentation for management approval

The reassurance of an independent second opinion backed by years of experience


Why Divitel

Independent. We are vendor-agnostic and not tied to specific technologies.

Experienced. With over 25 years in the video and telecom industry, we have deep knowledge of the vendor landscape and daily experience with platform operations. This helps us understand what combinations work well in practice.

Structured. Our step-by-step method ensures clarity, fairness and consistency throughout the process.

Practical. We focus on achievable outcomes that support confident decisions and reduce unnecessary risk.

Proof in practice: Successful RFP Support project

We have supported video service providers such as VOO and PYUR in complex vendor selection processes for their STB and Next Generation TV platform initiatives.

Divitel defined clear evaluation criteria, compared technical and commercial proposals, and coordinated multi-vendor proof-of-concept phases.

This structured and independent approach resulted in transparent decisions, faster vendor selection, and stronger integration outcomes.

VOO and PYUR

Let’s discuss how RFP Support can help your organisation

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