Our Values
- Knowledge is to be shared, internally as well as externally. By sharing, talking and thinking together, we can improve as individuals and help the broader video delivery industry forward;
- We offer solutions that fundamentally improve on the economics of the client’s video delivery operations by choosing the right technology for the right situation, without being beholden to a specific brand or vendor;
- We don’t operate in a vacuum: We need others to be successful. Therefore, we treat clients, partners and competitors in the way we’d want them to treat us.
- Divitel needs to be a financial healthy company, business needs to be handled this way.
Our Vision
“We build the best fully automated, smart, “zero touch” operational platforms, we continuously increase our customers’ production factor, we make sure that all first line help-desk sessions are with a smile. We make it overall faster, better and easy!
The knowledge production factor shall assume an increasingly important role in the business process. Further individualisation of the society shall result in customers requiring more intelligent solutions, systems and services, which focuses on attaining a higher production factor, as well as an individual client oriented approach.
Close global collaboration with customers, innovative companies, knowledge institutes, scientists, visionaries and partners within the media world ensure that we never stop learning. The accumulation of all this knowledge can be found in innovations like the Divitel Operations Center, from where we provide video operations services to an increasing portfolio of global clients, as well as our Video Application Lifecycle Testlab.
We’re going through a very disruptive phase in video and TV. Not only the technology, but also end-user behaviors are undergoing rapid changes that were hard to predict when I started Divitel two decades ago. Our focus now is on delivering solutions and services that allow our clients to rapidly adapt to whatever is coming.”
J.M.J. Kornmann, CEO