About us

In 1995, at the dawn of the internet revolution, a Dutch cable engineer called Hans Kornmann realized there significant technology changes were expected ahead ; leading to major business opportunities.

The promise was great: the internet would allow the world to be connected, information to flow freely and content to be created and consumed wherever and however. Those who ran the networks and controlled the content in this brave new interconnected world would also attract the best customers. It turns out that delivering on that promise was a lot more difficult.

Then, as now, a big challenge remains for operators at the point where network meets content. How do businesses design, build and maintain their infrastructure to ensure a quality of service, regardless of the network or content delivery system underneath? And how can operational excellence be improved to minimize disruptions and keep customer satisfaction high? 

This is where Divitel fits in. Divitel was formed to help these companies tackle these challenges. 

Almost thirty years on, Divitel has grown to become a global business with clients spanning four continents, with more than 50 major telecom and technology providers as customers. Divitel works with each of them to proactively manage, monitor, and optimize broadband and video stacks, all the while making sure that the latest technological and service innovations are exploited. 

As a result, Divitel is today using artificial intelligence and machine learning and automation to help clients to cost-effectively optimize their operational excellence by using comprehensive data-driven solutions.

Our Leadership Team

 

Oscar de Boer (rond)

Oscar de Boer
Information/Data

 

Tuan rond

Tuan Huynh
Innovation

 

Hans Kornmann
CEO & Founder

 

Gerton rond

Gerton van den Beld
Business Development

 

Eric Schoonderbeek
Finance

What we value

Our values

Innovation.
Partnership.
We care.

Our mission

To facilitate the world’s growing need for efficient hyper Quality of Experience (QoE) through effortless video delivery and network performance (QoS).

Our vision

To be the world’s most loved partner for mission-critical intelligent operations.

Divitel Algorithm Factory

The Divitel Algorithm Factory is at the heart of our business. We call it a factory because it is how we transform raw ingredients – our clients’ data, combined with our extensive knowledge base – into tangible, actionable end-products. By combining many different data sources with our experience gained from years of managing and solving incidents, problems, changes and events, we provide our clients with actionable insights that deliver enhanced operational efficiencies and unlock superior quality of service.

This systematic and scalable methodology allows us to create, manage, and refine algorithms that proactively detect issues, recommend swift and precise resolutions to problems, and suggest optimizations that keep our clients’ platforms running at peak performance.

As a result of using the Divitel Algorithm Factory, our clients’ technology components work seamlessly together, increasing subscriber satisfaction, boosting net promoter scores, and ultimately delivering a superior quality of experience.

 

Learn more about our Algorithm Factory

 

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