Yesterday, November 26th, The Dutch Chamber of Commerce (Kamer van Koophandel), revealed the Top 100 companies they believe to be the most innovative today. We are very proud to, yet again, be one of them!
Our Innovative approach and impact
TV operators today, are looking for ways to increase the quality of their video service and empower their customer care. The main goal of course, is to increase customer satisfaction and prevent churn.
That is no easy task. TV operations generate huge amounts of data that is locked in silo’s. So when things go wrong (macro blocking, restart, replay problems to name a few), it is almost impossible to get a full overview of the situation, difficult to find the root cause and determine what actions to take.
Our approach to video delivery helps with just that.