From Money Pit
to Honey Pot

Traditional media companies are caught in a spending trap, with costs of video delivery getting out of control. Spurred by competition from digital OTT players, not only have content costs ramped up, but non- content costs are rising as well, in a lot of cases, growing faster than revenue. In fact, if nothing is done, these non-content costs are expected to increase to unsustainable levels.

So what are these non-content costs about? They are for a large part related to video delivery becoming inreasingly complex. The time and effort it takes to manage incidents, analyze root causes of failures and make changes to improve service quality is reaching unsustainable levels. Because of this complexity, video delivery operations today clearly see a direct correlation between the number of incidents (tickets), changes, customer satisfaction, operational costs, and revenue. When changes take place, the number of incidents increases, in turn having a negative impact on customer satisfaction, revenue (churn) and operational costs.

It is possible to change all of this

To manage operations in a way that increases revenue and generates savings. To draw value from the same operations that today are causing the problems.

In three steps you can unlock all of the value that is currently hidden in your video delivery ecosystem. We have applied the same steps successfully ourselves and by doing this we have increased efficiency while eliminating the need to invest in staff, additional resources or support.

Read our industry briefing ‘Video delivery operations – From Money Pit to Honey Pot, where we share the steps that TV operators, Telcos and other media companies could take to reduce costs, increase profitability and unlock value from within in order to generate the funds needed to innovate and compete.

 

Read our Industry Briefing now

Are you interested to know where to best start to reduce costs and increase profitability?

 

We are here to help you take your first step. During a two-hour virtual session, we will discuss your people, technology and processes and determine your first or next step in your quest to reduce costs and generate revenue through your video delivery operations.

Click to secure your complementary Divitel Quick Scan Session with one of our experts.

Quick Scan Session

 

 

About us

Based on over 20 years of focused and independent video domain expertise, Divitel’s mission is to increase the competitiveness and profitability of video services. With customers all over the globe, Divitel is a partner for all things video, offering cutting-edge technology, end-to-end deployments and continuously improving operations ranging from OTT to IPTV and DVB-T to -S. We empower cable operators, internet providers, broadcasters and content owners, with a data-driven approach that powers predictive automation and increases profitability and efficiency. Divitel has its own ISO27001 certified Operating Center in Apeldoorn, from which Divitel is remotely running customers’ daily video services.