Managed Mesh WiFi

Control the in-home WiFi experience

As you well know, unreliable service and poor download and upload speeds are among the most important reasons why your customers churn. In addition, research shows that the higher the perceived internet speed, the higher your NPS is going to be.

We have the solution. And more.

DECREASE COSTS

Save € 35 per household:

Improved call center support

Reduction of technician call-outs and truck rolls

MONETIZE AND DIFFERENTIATE

80% of customers report increase of customer satisfaction

Differentiate from your competitors

Generate recurring revenue

Read the white paper by Omidia

INCREASE EFFICIENCY

30% decrease in volume of WiFi related support calls

Real-time, end-to-end visibility to resolve & prevent problems


 

Divitel and AirTies.  The best all-in one solution for service providers

We have partnered with Mesh Wifi market leader Airties and together we can help you not only with the hardware  (extenders) to improve in-home connectivity, but also with especially developed software for service providers that offer real-time connectivity insights. That way, when customers call, you will able to help them. We offer transparent costs per active user (no additional cloud costs) which makes it an affordable solution for you.

Remote Manager
Operator Software

monitor airties

On average, 30% of the support calls is WiFi related. Right now, you do not have the information that you need to remotely diagnose and fix issues and this forces you to unnecessary deploy service engineers and truck rolls. In total, the average operator is loosing 35 euro per subscriber per year on WiFi related customer care.

The especially developed operator software, generates insights about the in-home situation, so when customers call, you will be able to help them.

Read more

Continuously optimizing
Mesh Wifi extenders

Mesh extenders improve data throughput with up to 60% depending on the specific in-home situation ensuring a stable delivery. They are constantly optimizing between devices so that everyone in the home can enjoy maximum capacities at all times. In 80% of the cases only 2 access points are needed.

 

Read more about WiFi 5

Read more about WiFi 6


 

What Divitel can do for you

  • We answer your questions around the economics of managed WiFi and help you build your business case.
  • We integrate the software and hardware in your technical environments, the in-home data will help improve your end-to-end visibility from content acquisition to Customer Premises Equipment (CPE), and everything in between.
  • We embed the solution into your organizational processes, including customer care and engineering.
  • We offer transparent costs per active user (no additional cloud costs), making it more affordable.

Happy customers

 

Kabelnoord

“Divitel assisted us in our
development of our new premium Wi-Fi service, from idea to realization and are a continued partner in the success of our growing business”.

Daan van Beek,
Chief Technology Officer,
Kabelnoord

Read more

 

Go Malta

“We are committed to offer the best customer experience on the island, from the decision to try, all the way through to installation, and Divitel has helped us get this done quickly and smoothly”.

Antonio Ivankovic,
Chief Commercial Officer,
GO Malta

Read more

About Airties

  • Especially developed for operators and service providers;
  • Optimized for video streaming;
  • Market leader;
  • Self-optimizing mesh architecture using AI.

 

Learn more about the solution

 

AirTies

 

Want to know more about our Managed Mesh WiFi solution?

Leave a message and we’ll contact you within 24 hours

Annet Eeltink
Sales Manager
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