Reduce event noise and shorten your Mean Time to Investigate & Mean Time to Recover by letting us manage your incidents.
Up to 35% margin increase through super fast and accurate root cause analysis of failures
The Divitel Find Service Package goes one step beyond monitoring:
- After we smash the silos (Divitel See Service Package), we are able to deal with incidents ourselves. When a high priority incident is reported, our engineers go to work. They apply video delivery knowledge to detect the root cause of the failure.
- We then track down the exact technology component that is causing problems and have the data to prove it so you can reduce noise when communicating with the corresponding technology vendor.
- All through an architecture, tool combination and processes to which we apply our video delivery knowledge and experience to create insights. The architecture is custom made to fit your current legacy and needs.