‘Service providers are looking for alternative ways to deliver high-quality services while avoiding costs running out of control,’ according to a recent DTVE and Omdia industry survey.
TV service providers have to deal with increasingly complex demands to keep their customers happy. The growth in demand for app-based streaming services, the use of ondemand video and consumption of video on multiple screens puts pressure on resources without necessarily delivering additional revenue.
The increasing cost of maintaining TV operations and satisfactory Quality of Service in a highly competitive market environment is leading service providers to look for alternative ways to deliver high-quality services while avoiding costs running out of control. Digital TV Europe surveyed over 100 industry executives to find out how they view the challenges facing them, how they currently manage their TV operations, and to discover their views of different approaches to managing operations including outsourcing and automation.
The results highlight the challenges facing industry players and point the way to potential solutions.
Download the 2021 full report after submitting the form below, and discover how 100 industry executives currently manage their TV operations.