The Benefits of Bionic Video Distribution Monitoring

Today, many video and TV providers rely on customer service and social media channels to hear from consumers where the biggest quality problems are. In many cases, the customer service helpdesk goes through a script that ends with unnecessary service engineer roll-outs or hardware replacements.

This way of working needs to change, as it not only generates terribly high costs, but also has a negative impact on brand reputation, customer satisfaction and churn.

This new white paper features our bionic approach to this challenge. Where engineers’ continuous improvement efforts are supported by a combination of proven processes, state of the art technology and automation. Transforming maintenance and management into a maximum efficiency, low-cost endeavor.

Download it now and find out how this approach helps to:

  • Reduce churn and increase subscriber satisfaction.
  • Improve operational margin and reduce costs.
  • Manage daily video distribution operations without having to invest in additional resources.
  • Make the most of existing legacy technology.

Download the 2021 white paper after submitting the form below, and read all about our disruptive yet successful bionic approach to video distribution.

Download the white paper

The PDF will be available for download directly after submitting the form

BIonic Monitoring voorblad

bionic monitoring white paper

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About Divitel

Divitel helps video and TV services make a quantum leap forwards in the profitability and efficiency of their video delivery by decreasing the dynamic complexity of ecosystems and building greener, future proof video distribution. We help improve and optimize processes ranging from OTT to IPTV to DVB so that our customers can offer their subscribers the best service quality at the lowest possible costs. With customers all over the globe, Divitel applies over twenty years of focused video delivery expertise and offers hands on troubleshooting, system integration and operational services powered by a bionic, data-driven approach. Divitel has its own ISO27001 certified Operating Center in Apeldoorn, from which we remotely run customers’ daily video services and we have recently been appointed as Global Innovator by the World Economic Forum.