Strategy & Consulting

for telecom providers, video service providers, and broadcasters

Clarity before action

Telecom, video and broadcast ecosystems are becoming more complex every year. Customer expectations rise, technologies evolve quickly, and resources are often stretched. Every decision, whether strategic, operational or technical, has a direct impact on performance and business outcomes.

Our Strategy & Consulting services help you bring clarity to this complexity. We provide the insights, frameworks and hands-on guidance you need to make confident choices and prepare your organisation for the future.

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The challenge

Many organisations in this industry face the samen challenges:

  • How do I build a solid business case that connects strategy, technology and results?
  • How can business needs be turned into clear, actionable plans?
  • Is my platform ready for future growth and innovation?
  • How do I select the right vendors and make sure integrations work with existing systems?
  • Who can take ownership of complex RFP processes when my team is already at full capacity?
  • Who can guide the change in my organisation?

We understand these challenges because we help telecom providers, video service providers and broadcasters face them every day.

What we deliver

Technical Assessment

Understand how ready your platform is for what comes next, from growth to new technologies.

More about Technical Assessment →

Strategic Solution Planning

Turn strategy into clear goals and smart decisions that move your business forward.

More about Strategic Solution Plannig →

Requirements Engineering

Define exactly what your solution needs to deliver today and in the future.

RFP Support

Make vendor selection simple and structured with clear comparisons and proven outcomes.

More about RFP support →

Project & Program Management

Keep projects on track and teams aligned while guiding change across your organisation.

More about Project & Program Management →

The Impact

From advice to results

When strategies are executed, by your team, with Divitel, or together with other partners, you can achieve:

Faster service launches by closing gaps early and coordinating vendors effectively.
Clearer decisions through fact-based evaluations and proofs of concept.
Simplified complexity with end-to-end architectural clarity.
A stronger foundation for operations with verified quality, readiness and performance.

Why work with us

As your Telecom Service Operations Partner we bring clarity, structure and expertise when it matters most. From the first strategic conversation to ongoing optimisation, we support your journey.

Independent. We are vendor-agnostic and not tied to specific technologies.

Experienced. With more than 25 years in the industry, we have supported telecom providers, video platforms and broadcasters worldwide with strategy, audits and RFPs.

Part of a continuum. Strategy & Consulting defines the path forward, System Integration makes it work in practice, and Operational Efficiency ensures it runs smoothly over time. This integrated approach means you can rely on us from the very first strategy discussion to ongoing operations and optimisation.

 

Proof in practice

Successful projects with proven results

We have supported operators worldwide with consulting projects that delivered measurable outcomes. Explore some of our projects below:

 

 

We carried out an independent audit of Mauritius Telecom’s video platform. By benchmarking quality and analysing performance across the entire delivery chain, we identified strengths and concrete areas for improvement. The results gave Mauritius Telecom a clear basis for future investment and optimisation decisions.

Read how we did it

 

We guided VOO through a complete RFP process for its video services. From defining requirements to evaluating potential vendors, we ensured an objective and structured selection process. This gave VOO a solution that not only met technical and commercial goals but also provided a strong fit for long-term growth.

Read how we did it

 

We supported PŸUR during the RFP for its new TV platform and helped shape the target solution with detailed testing and low-level design. After vendor selection, we guided the launch process to ensure a smooth rollout. The result was a highly stable service that significantly increased customer satisfaction, with NPS improving by more than 30 points.

Read how we did it

Let’s discuss how Strategy & Consulting can support your organisation.

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FAQ

  • How is Divitel different from large consultancy firms?

    Many large firms focus on research and broad strategic advice, often staying at a theoretical level. Others specialise in generic IT services and outsourcing. Divitel is different. We work only in telecom, video and broadcast, combining strategy with deep technical expertise. Our advice is independent, practical and ready to be applied. We can also connect strategy directly to execution through System Integration and Operations.

  • Why should we invest in consulting if we already have technical teams?

    Internal teams are often focused on day-to-day operations. Our consulting brings an external, vendor-independent view, ensuring decisions are fact-based, future-proof and not limited by existing constraints. We help you translate operational challenges into strategic choices that reduce risk and create long-term business value.

  • What risks do you help us avoid?

    Many operators face vendor lock-in, overspending on the wrong technology and integration failures that delay launches. Our independent consulting reduces these risks by guiding RFPs, validating quality through audits and designing architectures that support both current needs and future innovation.