Harness the power of data and automation
Every system generates data. TV and video services are no exemption.
Most people already know about the possibility to monetize subscriber data.
But what many do not realize, is that the platforms’ performance data can be used to:
- increase efficiency,
- create operational margin and
- improve quality.
We know from experience that margin increases of up to 30% and reductions of 65% in support tickets can be realized this way. Both indicative of increase in subscriber satisfaction and quality.
How? Unfortunately, for many, how to do this remains a big challenge.
We know what to do with data
Our innovative approach to data is not only innovative. It is also proven as we apply it in services like troubleshooting, system integration and the daily management of customer video distribution platforms. It is the reason why we have won many awards recently.