Managed Operations for Technology Vendors

Help your customers get the most out of your solutions

As a video delivery technology vendor, you are constantly developing the best software possible. And you also want to be there for your customers, to help them get the most out of their purchase. But how do you do that, when you really want to focus on developing software? This is where Divitel helps. Let us help you by managing your customers’ video delivery operations. This way you do not have to deal with their often complex, end-to-end, video delivery related needs and can focus on your core software development business:

• We can advise on the best software combinations to go along with your solution,
• We advise on how to best maximize legacy,
• We map out the best roadmap for the future,
• From our Divitel Operating Center, we can remotely manage your customers whole video delivery operation.

By leveraging on over 20 years of video domain expertise we are uniquely positioned to be the Ops to your Dev. Let’s team up!

Data-driven video focus for continuous improvement

In our dedicated Operations Center, we continuously and proactively optimize the availability, capacity, quality, costs, continuity and security of your video service. We do that through an open platform so that customers are always free to go and never feel locked-in.

We are able to do what you are not able to do – Focus on video operations. We know what works and what doesn’t. We know what technology is best to fit your customers’ needs.

This focus most importantly, enables us to get the end-to-end data insights to be able to execute fast root cause analysis when needed. In addition, we use state of the art technology like Artificial Intelligence and Machine learning to generate actionable insights in order to, not only fix failures, but also prevent them from happening.

Read more about our unique data-driven approach